Returns

Customer satisfaction is very important to us. We take every care to ensure that your product arrives in good condition by using secure packaging and directive labels for the courier.

Unfortunately, we are unable to accept returns as each product is made to order. In the unlikely event that your package arrives damaged, please email us directly at info@luxurybloomcollection.com within 48 hours of receiving the order and we will endeavour to help. We may request a photograph to help us in providing you with a suitable solution.